Effective Date: 10 December 2024

INCIPIT LIMITED ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and share your information, and your rights regarding that information. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.

• Account Information: Login credentials, account preferences, and transaction history.

• Usage Data: IP address, browser type, operating system, and browsing behavior on our website.

• Payment Information: Credit/debit card details and billing information (processed securely by a third-party payment provider).

• Location Data: Approximate geographic location based on IP address or other identifiers.

• Content: Materials and references submitted by users to enable service delivery.
  
  

2. How We Collect Information

We collect personal information through the following methods:

• Directly from you when you provide it through forms on our website, emails, or phone calls.

• Automatically through cookies and tracking technologies on our website (in compliance with cookie consent requirements).

• From third-party services like payment processors or analytics providers.
  
  

3. Purpose of Collection

We collect and use your personal information for the following purposes:

• To provide and deliver our products and services.

• To communicate with you, including responding to inquiries and sending updates.

• To process payments securely.

• To improve and personalize your experience on our website.

• To comply with legal obligations or enforce our terms and conditions.

• To conduct marketing activities, including sending promotional content (with your explicit consent where required).
  
  

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process personal data based on the following legal grounds:

• Consent: When you have given clear consent for us to process your personal data for specific purposes.

• Contractual Necessity: To fulfill a contract or take steps linked to a contract with you.

• Legal Obligations: To comply with applicable laws and regulations.

• Legitimate Interests: For our legitimate interests, provided these are not overridden by your rights.
  
  

5. Data Sharing

We may share your personal information with:

• Service Providers: Third parties providing services like payment processing, hosting, and analytics.

• Affiliates: Entities under common ownership or control.

• Legal and Regulatory Authorities: When required to comply with applicable laws or legal processes.

• Business Transfers: In connection with mergers, acquisitions, or asset sales.

We do not sell or rent your personal information to third parties. For California residents, we comply with the California Consumer Privacy Act (CCPA) by providing an option to opt-out of any "sale" of personal data (as defined under CCPA).

6. Your Rights

Under GDPR:

• Access: Request a copy of your personal information.

• Rectification: Correct inaccuracies in your personal data.

• Erasure: Request deletion of your data ("right to be forgotten") where legally permissible.

• Restriction: Request limitation of processing under certain conditions.

• Portability: Receive your data in a structured, commonly used format.

• Objection: Object to processing for direct marketing or other purposes.

• Withdraw Consent: Withdraw consent at any time where processing is based on consent.

Under CCPA:

• Access: Know what personal information we have collected about you and its sources.

• Deletion: Request deletion of personal information collected about you.

• Opt-Out: Opt-out of the sale of your personal information.

• Non-Discrimination: You will not be discriminated against for exercising your CCPA rights.

To exercise your rights under GDPR or CCPA, please contact us at: Email: business@incipit.ai

7. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data.

• Secure servers and firewalls.

• Regular security audits and updates.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

8. International Data Transfers

As a Hong Kong-based company, your personal information may be transferred to and processed in countries outside of your own. We ensure that such transfers comply with applicable data protection laws and use appropriate safeguards, such as standard contractual clauses.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with their personal information, please contact us, and we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. Updates will be posted on this page with the "Effective Date" revised. Continued use of our services constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: Email: business@incipit.ai